External Evaluation| WASH Response to the European Refugees crisis in Serbia, Macedonia and Greece 2015-2017.
Location: Greece, Macedonia and Serbia
Customer: NCA (Norwegian Church Aid)
This evaluation assessed NCA (Norwegian Church Aid) Humanitarian Response in Greece, Macedonia and Serbia, from September 2015 to May 2017. The evaluation considered the entire program extension understanding the Humanitarian Response as a whole and not as an addition of projects.
People of Concern (POC)for this evaluation are refugees and migrants (men, women, girls, boys, elders) from several nationalities and places of origin. Other people of concern for this evaluation have been local implementing partners from ACT Alliance (EHO, Philanthropy, MCIC, IOCC/Apostoli), NCA staff at field and Head Office level, UN staff involved in the response and local authorities.
The purpose for this evaluation is twofold:
To understand what has happened in the NCA emergency response in Greece, Serbia and Macedonia, (achievements and challenges) and the extent to which the NCA humanitarian response achieved program objectives.
To improve future action: enable organizational learning by targeting best practices, lessons learnt, and recommendations for future humanitarian operations, especially those related to internal organisation and implementing partners` coordination mechanisms.